Melody Y. Ivory and Marti A. Hearst

EECS Department
University of California, Berkeley
Technical Report No. UCB/CSD-00-1105
June 2000

http://www2.eecs.berkeley.edu/Pubs/TechRpts/2000/CSD-00-1105.pdf

Usability evaluation is an increasingly important part of the iterative design process. Automated usability evaluation has great promise as a way to augment existing evaluation techniques, but is greatly underexplored. We present a new taxonomy for automated usability analysis and illustrate it with an extensive survey of evaluation methods. We present analyses of existing techniques, and suggest which areas of automated usability evaluation are most promising for future research.

BibTeX citation:

@techreport{Ivory:CSD-00-1105,
    Author = {Ivory, Melody Y. and Hearst, Marti A.},
    Title = {The State of the Art in Automated Usability Evaluation of User Interfaces},
    Institution = {EECS Department, University of California, Berkeley},
    Year = {2000},
    Month = {Jun},
    URL = {http://www2.eecs.berkeley.edu/Pubs/TechRpts/2000/5557.html},
    Number = {UCB/CSD-00-1105},
    Abstract = {Usability evaluation is an increasingly important part of the iterative design process. Automated usability evaluation has great promise as a way to augment existing evaluation techniques, but is greatly underexplored. We present a new taxonomy for automated usability analysis and illustrate it with an extensive survey of evaluation methods. We present analyses of existing techniques, and suggest which areas of automated usability evaluation are most promising for future research.}
}

EndNote citation:

%0 Report
%A Ivory, Melody Y.
%A Hearst, Marti A.
%T The State of the Art in Automated Usability Evaluation of User Interfaces
%I EECS Department, University of California, Berkeley
%D 2000
%@ UCB/CSD-00-1105
%U http://www2.eecs.berkeley.edu/Pubs/TechRpts/2000/5557.html
%F Ivory:CSD-00-1105